TERMS OF SALE AND WITHDRAWAL RIGHT INFORMATION ACCORDING TO THE ITALIAN LEGISLATIVE DECREE N°185/99 AND SUBSEQUENTLY AMENDED:
All purchases on Biosughero.it, are brotected by the italian legislative decree “n.185 del 22 maggio 1999 e succ. mod.”, wich stipulates the right to withdraw. The consumer can exercise the right of withdrawal within a period of 14 working days from receipt of goods. This right consists in the right to return the goods purchased to the supplier without any penalty and without specifying the reason, and in the consequent refund of the purchase price. Exclusions: The right of withdrawal applies to natural persons acting for purposes not related to their professional activity. Therefore, purchases made by retailers and companies are excluded from the right of withdrawal. The right of withdrawal does not apply to the following categories of products: audiovisual or sealed computer software supports opened by the consumer; newspapers, periodicals and magazines. How to exercise the right of withdrawal: The right of withdrawal is exercised by sending, within 10 working days from receipt of goods, a written notice by registered letter with acknowledgment of receipt addressed to: Biosughero SRL, Via G. Calabrò 1 / c, 66034, Lanciano (CH) The communication can be sent, within the same term, also by telegram or fax, provided it is confirmed by registered letter with acknowledgment of receipt within the following 48 hours. This communication must contain the codes, or the description of the products to be returned, as well as information on how to reimburse the costs incurred (money order, bank transfer, etc.) and any bank details. The products subject to reconsideration must be returned by the consumer, in conditions of substantial integrity, and not used at the same address used for the registered letter. Once received goods and verified their integrity, we will, as soon as possible, credit the cost of the returned products to the customer, retaining, where necessary, the amount of shipping costs that will remain charged to the customer.